At Cutts & Cuffs, we value the privacy rights of our online visitors and understand the importance of safeguarding your personal information. Our company-wide privacy policy outlines how we collect, store, and use the information you provide to us. By using and shopping on our website, you accept and consent to the practices described in this privacy policy and our terms and conditions.
Information Collection
We collect personal information in several ways, particularly when you place an order or register for a service offered by Cutts & Cuffs. By registering, you consent to the collection of your personal data. When you place an order, we need to hold information including your name, email address, phone number, home address, shipping address, and billing address. This information is necessary to process and fulfill your order. Rest assured, saved card details are never shared with third parties and are used solely for processing your order through our payment service provider’s systems.
Use and Sharing of Information
Your personal information may be used for processing orders, and payments, and providing a personalized shopping experience. This includes fulfilling and delivering your orders and managing your account. Your personal information may be disclosed to credit reference or fraud prevention agencies, which may keep a record of that information.
We may also use your personal information to send you marketing updates, but only in accordance with your preferences. We do not sell your details to third-party marketing companies. We may compile information about site traffic, sales, wish lists, and other commercial information and share this with third parties, but this does not include any information that can identify you personally.
Additionally, we may use your personal information for internal marketing and demographic studies, alongside non-personal data, to monitor customer patterns and improve our site design to better meet our visitors’ needs.
Marketing Opt-In and Opt-Out
When you register, you will have the option to opt out of our regular update service, which includes:
- Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
- SMS alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
- Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
We do not sell or pass your details to third parties for marketing purposes. You can unsubscribe from any service or update at any time by following the instructions in the email or by logging into your account to change your email preferences. To opt out of direct mail service or updates, please contact our customer care representative.
Accessing and Updating Your Information
If you are concerned that the personal information we hold is incorrect, please visit our website and log into your account using the “sign in” menu on the home page. Your personal information will be available for review and change in the “my account” section. Only you, or, upon your request, our customer care department, can access your personal data on the website using your password and user ID. Information can be changed online within account details, the address book, and email preferences. If you prefer, you may contact us by email, and we will amend your personal details.
Safeguarding Your Information
We take reasonable steps to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you provide. When you place an order or access your account information, we use secure socket layer (SSL) encryption, which encrypts your information before it is sent to us, to protect it from unauthorized use. We also ensure that third-party business partners to whom we transfer any data provide sufficient protection of your personal information.
Cookies
Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. We use cookies to:
- Remember your preferences and settings
- Understand how you use our website and improve your user experience
- Personalize your experience by delivering content and ads tailored to your interests
- Monitor and analyze the performance, operation, and effectiveness of our website
By using our website, you consent to our use of cookies in accordance with this privacy policy. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.
For any further assistance or inquiries, please contact our customer service team.